scatter app Privacy Policy for Filipino Players
This Privacy Policy explains how scatter app collects, uses, stores, and protects the personal information of registered members in the Philippines. By using our platform, you agree to the practices described below. Please read this document carefully before creating an account.
What We Collect and Why
1. Information We Collect
When you register on scatter app, we collect personal information that is necessary to create and manage your account. This includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect transactional data such as deposit and withdrawal records, game activity logs, and session timestamps to maintain accurate account histories. Device and browser information — including your IP address, operating system, and browser type — is collected automatically when you access the platform from any mobile or desktop device in the Philippines. This technical data helps us detect unusual login activity and protect your account from unauthorised access. We may also collect communication records if you contact our support team, including the content of your messages and the date and time of each interaction. All information collected is limited to what is reasonably necessary for the purposes described in this policy.
2. How We Use Your Information
Your personal data is used primarily to operate and maintain your scatter app account, process deposits and withdrawals, and verify your identity in line with applicable regulations in the Philippines. We use your contact details to send account-related notifications such as login alerts, transaction confirmations, and updates to our platform policies. Game activity and session data are analysed to improve platform performance, identify technical issues, and ensure that all game outcomes are delivered fairly and accurately. We may use aggregated, anonymised data for internal reporting and product development, but this data cannot be used to identify any individual member. If you have opted in to receive promotional communications, we may use your email or mobile number to send relevant updates about new features or platform improvements. You can withdraw your consent to marketing communications at any time by contacting our support team at [email protected]. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without your knowledge.
3. Sharing and Disclosure
scatter app does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — all of whom are contractually required to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required by law or by a regulatory authority in the Philippines to disclose your personal information, and we will comply with such requirements where legally obligated to do so. If scatter app undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where reasonably practicable. We will never share your personal data with any third party in a way that is inconsistent with this Privacy Policy without first obtaining your explicit consent. Any third-party service providers weengage are subject to regular review to ensure ongoing compliance with our data protection standards.
4. How We Protect Your Data
scatter app implements industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, ensuring that sensitive information such as login credentials and payment details cannot be intercepted during transmission. Access to personal data within our organisation is strictly limited to personnel who require it to perform their job functions, and all such staff are bound by confidentiality obligations. We conduct regular security assessments of our systems and promptly address any vulnerabilities identified during those reviews. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant authorities in the Philippines as required by applicable law. While we take every reasonable precaution to safeguard your data, no system is entirely immune to risk, and we encourage you to use a strong, unique password for your account and to enable any available account security features. If you suspect that your account has been compromised, please contact our support team immediately at [email protected].
5. Data Retention
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations in the Philippines. Transaction records and identity verification documents may be retained for a minimum period as required by applicable financial regulations, even after your account has been closed. When your data is no longer required for the purposes for which it was collected, we will securely delete or anonymise it in a manner that prevents reconstruction. You may request the deletion of your personal data at any time by contacting [email protected], subject to any overriding legal obligations that require us to retain certain records. We will respond to all data deletion requests within a reasonable timeframe and confirm the outcome in writing. Anonymised and aggregated data derived from your account activity may be retained indefinitely for analytical and reporting purposes, as it cannot be used to identify you as an individual. Our data retention practices are reviewed periodically to ensure they remain proportionate and compliant with current regulations.
6. Your Rights as a Data Subject
As a registered member of scatter app based in the Philippines, you have the right to access the personal data we hold about you and to request a copy of that information in a readable format. You may also request corrections to any inaccurate or incomplete data on your account at any time by logging in or contacting our support team. If you believe that your personal data is being processed in a manner that is inconsistent with this Privacy Policy or applicable law, you have the right to raise a complaint with the relevant data protection authority in the Philippines. You may withdraw your consent to any non-essential data processing at any time, though this will not affect the lawfulness of processing that took place before your withdrawal. If you wish to close your account and request the deletion of your personal data, you can do so by contacting [email protected] with your account details and a clear statement of your request. We are committed to responding to all data subject requests promptly and transparently, and we will not penalise you in any way for exercising your rights under this policy. For further information about your rights or how we handle your data, the FAQ page contains additional guidance on privacy-related questions.
7. Updates to This Policy
scatter app reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, the updated policy will be published on this page with a revised effective date, and we will make reasonable efforts to notify registered members through the platform or by email. Your continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled. If you have questions about any changes to this policy, please contact our support team at [email protected] before continuing to use the platform. Previous versions of this policy are available upon request. The most current version of this Privacy Policy always supersedes any earlier version.
Questions About Your Data?
If you have any concerns about how your personal information is handled on scatter app, our support team is ready to help. You can also visit the FAQ page for quick answers to common privacy questions, or head to the Responsible Gaming page to learn about the tools available to help you manage your account safely.